Terms of Use

1.Definitions

• Service — TechRP, including its web and mobile applications and APIs.
• Workspace — the isolated environment holding one business’s data.
• Your Content — everything you or your users put into a Workspace, and everything we read from a source you connect.
• User — a person you authorise to access your Workspace.
• Cortex — the AI assistance built into the Service.

2.Your account

You must be at least 18 and able to enter a contract. You must give accurate registration details and keep them current. You are responsible for activity under your account and for your Users’ compliance with these terms, so keep credentials secure and tell us promptly at support@infiniteai.io if you suspect unauthorised access.

You control who joins your Workspace and what each person may do. When you remove someone, their access ends immediately.

3.Plans, billing and taxes

• There is a free plan. Paid plans are postpaid: you use the Service through the month and we invoice at the end of it, in Indian Rupees.
• Per-seat plans are charged on the number of Users authorised during the billing period.
• Fees are exclusive of GST and other applicable taxes, which are added at the prevailing rate.
• Invoices are payable by the due date shown. We may suspend a Workspace for non-payment after giving notice and a reasonable opportunity to pay.
• We may change prices with at least 30 days' notice before the start of a billing period. If you do not accept a change, you may stop using the paid plan before it takes effect.
• Because plans are postpaid, there is nothing prepaid to refund. Charges already incurred for a period you used remain payable.

4.What you may not do

You agree not to:

• Break the law, infringe anyone's rights, or use the Service to send unlawful, deceptive or abusive material.
• Upload malicious code, or attempt to breach, probe or disrupt the Service or reach another customer's Workspace.
• Reverse engineer, resell, sublicense or white-label the Service without our written agreement.
• Put data into the Service that you have no right to put there — including personal data you have no lawful basis to process.
• Use the Service to store categories of data it is not built for, such as protected health information subject to specialist regulation, unless we have agreed in writing.
• Impose an unreasonable load, scrape at scale, or circumvent rate or plan limits.

We may suspend access without notice where we reasonably believe conduct threatens the Service, other customers, or anyone’s safety. We will tell you why as soon as we can.

5.Availability and support

We work to keep the Service available and to fix faults promptly, but we do not commit to a guaranteed uptime percentage unless we have signed a separate service level agreement with you. We may carry out maintenance, and will try to do disruptive work outside Indian business hours and to give notice where we reasonably can.

6.Your content stays yours

You own Your Content. We claim no ownership of it.

You grant us only the limited, non-exclusive licence needed to host, store, transmit, index, display and back up Your Content so that we can provide the Service to you and the Users you authorise — and for no other purpose. This licence exists only while you use the Service and ends when Your Content is deleted, except for backups pending their ordinary deletion cycle.

7.Data protection

Our Privacy Policy forms part of these terms and explains what we do with personal data.

For personal data inside your Workspace — your employees, customers and suppliers — you are the Data Fiduciary and we act as your Data Processor, processing it only on your documented instructions. You are responsible for having a lawful basis to put that data into the Service and for giving the notices your own people are owed. We are responsible for keeping it secure, for the commitments in the Privacy Policy, and for helping you meet your own obligations, including responding to your people’s requests.

8.Connected third-party accounts

If you connect Google Drive, OneDrive, SharePoint or another third-party account, you confirm you are entitled to grant that access. Those services are operated by their providers under their own terms — we are not responsible for them, for their availability, or for changes they make to their APIs. We request read-only access, and the scopes we ask for are listed in the Privacy Policy. You may disconnect at any time.

9.Compliance features are tools, not advice

10.AI features

Cortex drafts, suggests and prepares work for you. Like all such systems it can be wrong, and it can be confidently wrong. You must review its output before relying on it.

By design, Cortex does not complete a consequential action on its own: sending an invoice, taking a payment, signing a document and running payroll each require a person to approve. That approval is yours, and so is responsibility for what follows it.

11.Electronic signatures

The Service supports electronic signatures within the meaning of the Information Technology Act, 2000. It does not currently provide a digital signature made with a Digital Signature Certificate, nor Aadhaar eSign. Certain documents cannot be validly signed electronically under Indian law — including some instruments relating to immovable property, negotiable instruments, powers of attorney, trusts and wills. You are responsible for deciding whether an electronic signature is legally sufficient for a given document.

12.Our intellectual property

The Service, its software, design and branding are ours and our licensors’. These terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, and nothing more. If you send us feedback, we may use it freely to improve the Service without obligation to you.

13.Warranties and disclaimers

We warrant that we will provide the Service with reasonable skill and care. Beyond that, and to the extent the law allows, the Service is provided “as is” and we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that its output will be accurate for every use you put it to.

14.Limitation of liability

Nothing in these terms limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.

Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, or loss or corruption of data to the extent it results from the other party’s failure to keep its own backups. Our total aggregate liability in any 12-month period is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim.

15.Indemnity

You will indemnify us against claims arising from Your Content or from your use of the Service in breach of these terms or of the law — including a claim that Your Content infringes someone’s rights, or that you had no lawful basis to process personal data you put into the Service.

16.Ending the agreement

• You may stop using the Service and close your Workspace at any time. Fees already incurred remain payable.
• We may terminate for material breach that is not cured within 30 days of notice, or immediately where the breach cannot be cured or the law requires it.
• We may discontinue the Service on 90 days' notice, in which case we will help you export your data.

Getting your data out

For 30 days after termination you may export Your Content in a standard, machine-readable format. After that we delete it on the schedule in the Privacy Policy, except records we are legally required to keep.

17.Changes to these terms

We may update these terms. Every version carries a version number and effective date. For a material change we will give at least 30 days’ notice, and ask you to accept the new terms. Continuing to use the Service after a change takes effect means you accept it; if you do not, you may stop using the Service and close your Workspace.

18.Governing law

These terms are governed by the laws of India. The courts at Rajkot, Gujarat have exclusive jurisdiction, except that either party may seek urgent injunctive relief anywhere. Before starting proceedings, please raise the issue with us at support@infiniteai.io — most disputes are faster to solve that way.

19.General

• If a clause is held unenforceable, the rest stands.
• Not enforcing a right immediately does not waive it.
• You may not assign these terms without our consent; we may assign them to a successor of our business.
• Neither party is liable for failure caused by events beyond its reasonable control.
• These terms and the Privacy Policy are the entire agreement between us on this subject.

Questions: support@infiniteai.io.